Hi there Just after a little advice...... I sent my letter accepting there offer at the beginning of AUgust but they still havent paid me the money.... even tho it said on the letter it would be in my bank account within 10 days?? Can anyone help please?? thanks in advance

Thanks Welshcakes...... I guessed that was the answer- decision time I guess, thanks alot for your help

Hi there An update on my case.... Sent partial offer letter off and they replied with the same £4492 offer. I was about to start the court proceedings.... but with the new info released at the end of last week about the banks and the courts I am a little unsure of what to do? Is there a chance i could loose the £4492 if i start court proceedings? Please help Thanks in advance Buttercup

Hi again I have sent my letter off today and now reading up more on the court process.... Thanks so much for your help

Sorry - £6769 is WITHOUT the 8% - typo error sorry

Hi welshcakes Thanks again for your reply! My claim is £6769 with the 8%

Hi again Thank you so much for your patience and help! but..... I'm a little confused by the astericks sections?!?? how do I know which one to put when they havent sent me any money yet? Sorry if this is really simple - I think I am having a blonde moment....sorry! Thanks so much again for your help - I really appreciate it.

Hi Welshcakes and thanks for the friendly welcome. Okay - so in answer to your questions... 1) It a OpenPlan account from the Woolwich - and I have claimed back for the last six years 2) Yes I sent the Prel Request ( which they actually £4492) and then I sent the LBA to which they replied with the same offer of £4492. 3) This bit I am confused on and now scared I have done the wrong thing:o I used the spreadsheet from this site and added the 8% on (which is what the £8351 includes) was this not the correct interest to use? This is what I used for my Pre Request and LBA - I am really scared now that I have messed this all up:eek: Thanks for your advice, I really appreciate it - just a little scared I've done the wrong thing now.

Hi there I recently started a claim for the Woolwich, to which I calculated £8351 charges (inc interest) and have sent my LBA, to which they offered £4492. This is a fairly reduced sum and I would like to fight for a closer figure! I have been reading up on the court section and get the impression that it is better to fill an N1 form in than go through MCOL? Is this correct? Also I can't seem to find an address to send this N1 form to and how do I find my local court? (Its something I havent had to do before!!! ) Hope all you helpful people out there can help me, Thanks in advance, Buttercup79

Thanks welshcakes! Your help is much appreciated.

Hi there I recently completed my claim to HSBC and have now decided to try The Woolwich. I have sent them my first letter on 25th march asking for my last 6 years statements enclosing a cheque for 10 pound. I received a response on 27th March, returning my cheque and basically saying thanks for the letter, sorry to hear about the dissatisfaction received with the service..... and carry on to say "we have taken responsibility for fully investigating the issues you have raised, and we aim to resolve matters by 26th April". However I am a little confused as all I asked for was a copy of my bank statements??? Is this a standard letter and what should I expect by 26th April? Thanks in advance Buttercup79

Hi there, This is my first time posting on here but have found this forum really useful! So..... I sent my letter to HSBC for charges of £334 and received a letter this morning offering me £300. However, since writing the initial letter, I have exceeded my overdraft with two transactions (I forgot the limit on my overdraft!) so I know they will whack me with charges next month (prob £70). So what do I do? Do I except the £300 even though this isnt the full amount, or hold out for the full amount, and what about the *new* charges that they will charge me next month......... Please help :idea: Thanksin advance Buttercup x