Thank you very much DX. I will let my Dad know what you have advised and will get him to send letters to Lloyds and TSB. Cross fingers for us. I will let you know how it goes. Hopefully in his favour

Thank you very much for your reply dx. will this not just result in them sending the same thing to my Dad again? The letter he received from the claim company included a copy of what they called a 'Data Subject Access Response' from Lloyds. It consisted of an excel spreadsheet giving only reference numbers, my Dads name, his present postcode, a column for the type of product and a column saying 'No PPI' to which they have entered No to all of them. Sorry to sound ignorant. Dad asked me to help and I have never done this before so haven't a clue.

Good Morning All, My dad took out a couple of loans and credit cards in the early 1990s with TSB (Later part of Lloyds). He was advised at the time that he could not take out the products unless he also took out PPI. He did not need the PPI as at the time he had a very good job which had an excellent sick pay/redundancy policy. He recently tried to claim this PPI back through a claim company. The claim company were eventually sent a Data Subject Access Request showing basic details of the accounts my Dad held with the TSB. Lloyds (TSB) claim that my Dad did not have PPI on any of the loans or credit cards. He knows that he did but has no way of proving otherwise. The Loans and CCs were taken out so long ago he has no proof. The claim company have since sent him a letter along with a copy of the DSAR stating that they have rescinded their contract with him. My first question is this, where does my dad go from here. He knows he was mis-sold PPI but has no way of proving this. Secondly, If there is a way of proceeding and he was successful in his claim, can the Claim company demand any of this money from him? Thank you so very much to anyone that takes the time to respond to this post. My Dad and I will be most grateful for any advice.