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cchange

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Everything posted by cchange

  1. Thank you for this informative thread. Can somebody help me with the attachments in these postings? When I'm logged into the forums, there are no hyperlinks to the attachments. When not logged in, the attachment URLS appear but produce nothing when pasted in - just clear.gif Seems ok elsewhere on the forums. Is this the same for others and how do I get for example post no #143 attachment http://www.consumeractiongroup.co.uk/forum/attachment.php?attachmentid=60604&d=1450431027
  2. Picking up on jurisdiction, I looked into something similar a while ago about enforcing. According to this thread, http://www.consumeractiongroup.co.uk/forum/showthread.php?50782-Taking-Claim-from-English-to-Scottish-Court-%28HELP-REQUIRED%29 I'd be concerned if the judgement debtor is living in Europe.
  3. At 12:50 of this http://www.bbc.co.uk/programmes/b03s645z, a BG customer using no gas had his £100 SC costs waived. At 14:20 of the same, the bloke from Consumer Futures thinks guidance on deemed contracts says you shouldn't be charged SC for no energy use. At 16:20, the MD of Ebico says switch to them if you don't use energy but want a supply as they don't levy standing charge. If I'd were in your situation, I'd get someone to move in and switch to Ebico for gas (that way, the transfer can't be blocked due to outstanding debt). Once done, you can put the Equigas account in your name 26 days later. It will cost £500+ to get your gas supply reconnected so DON'T have your meter removed. Your options regarding British gas are limited. You could put in a complaint and then take it to Ombudsman services and point out the above BBC radio 4 money box episode. You must do this within 12 months of your complaint to BG. Alternative is to pay the bill and the use money claim online (if you don't live in Scotland) to take BG to the small claims court. Put in a basic claim saying your not obliged to pay SC when you don't consume in the hope that BG will not contest the case. You get court fee remission if your on certain benefits. I'm pretty sure all suppliers can contractually shaft their customers over standing charges. In my experience (of debt collection based on estimated use) energy companies threaten you but don't follow court action but will bully you with debt collectors and put a mark on your credit file. They won't take you to court so you won't be able to defend.
  4. Opps sorry, NU is another word for NIU - Not In Use as well. Incase you wondered, DDI is direct dial in like when companies have telephone numbers which can be called without going through a switch board central number.
  5. The ombudsman can only obtain bank statements and other account details if the bank providing them is party to the complaint (you are complaining about that bank). You could email what you can get hold of (ask for access to secure email) and redact all bigNbouncy.com etc transitions yourself. Personally, the FOS are probably trying to make you jump through hoops unnecessarily and provoking you into supplying inconsistent information. Statistically, Ombudsmen never disagree with adjudicators provisional assessment so just keep your head and come up with plausible excuses but remember, anything you tell the FOS will be used against you. Don’t forget you are entitled to case file from the FOS.
  6. Not convinced about the new/old exchange thing! My BT line was disconnected 13 years ago and the number is still NU when you ring it. Perhaps Dads number was sold on as a block for DDI? My experience with the Ombudsman services (energy though) who are the ADR provider for talktalk is a maximum of £100 'goodwill'. This may guide you as ultimately you may want to escalate the complaint. Perhaps you can play on the issue and say you've been told the Ombudsman may give you this a better explanation of what went wrong.
  7. For anyone else reading this thread for advise, you could switch supplier online in your own name which takes 17-25 days. This assumes you still have access to the property and no large outstanding debt. The new customers (you) readings become the final one although you can't trust energy suppliers to take any notice of them. Some suppliers have meter reading forms on their websites without needing to be logged in or you could send the meter readings using the website contact form with your Dads detail. Suppliers can quite easily justify asking for LPA etc and DPA but that makes things difficult for customers. If your Dad and or the family agree to you managing his affairs, get on with it and don't excuse your actions. It was the energy companies that closed all the showrooms after it was privatised.
  8. Put in a complaint online and escalate to CISAS if your not happy.
  9. CPS briefs are provided with a laptop stands in English Magistrates courts. Don't know about ITUs but you can use tablets in county courts and SSCSA tribunals.
  10. I was under the impression that 'renewal' from your existing insurer was another word for increased premium. No help with the original post, just that a new quote with the same insurer is usually cheaper.
  11. Try emailing the admin department on cmcgrath_at_pastduecredit.co.uk . They copy themselves to emailrecon _at_ pastduecredit.co.uk on emails. Be prepared to wait 2 weeks.
  12. You are entitled to case file used to produce an outcome bar commercial, security, underwriting details etc. This is a direct quote from the Independent Assessor. Caveat is the IA says different things all the time, none of which is actual FOS practice despite the FOS accepting all of her opinions & recommendations.
  13. Not much you can do. You could email a complaint about the Ombudsman saying they were aware of the complaint to the Independent Assessor (unprofessional). I've seen this spiteful behaviour many times. Sadly, you even get it from Independent Assessor who told the FOS to stop work on a case. Low and behold, a final decision was produced a few days later and the order to stop work had 'got lost' according to the IA. The place only employs liars. FCA have said in the past that they specifically don't get involved with the FOS operational issues.
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