Wow that's great. I will do that tomorrow morning. I do not know how to thank you guys. Especially Slick. Thank you for your support, I am speechless to the high level of your help. I will keep you up dated with all further action they take. Illusion

Hi Slick132, I cannot recall the exact date. It was around the 16th February 2015 in the afternoon that I called the gym and at about 5 pm next day I went to the gym. I filled in the form and gave it to one of the gym employee at the reception. I called my bank at the end of April 2015 to cancel the DD. There you go Slick132 Illusion453

Hehe you seem to know what you are talking about... I am looking forward to have this behind me very soon.

It's the first time that I am dealing with these type of people. I believed they had authority to take my belongings so I got scared but I feel much better now. Thanks again for your support.

Firstly, many thanks to all your support and quick responses. I appreciate your help. Secondly, I will as you have suggested, send a letter to CRS to clarify the situation. With all dates of cancellation, duration of my membership and DDs. I have checked again and I have paid them for over a year of subscription. And finally I apologise if this case is similar to others. I will try to keep you up to date of any further actions they take. I was just worried about them taking me to court or putting me on a list and mess my credit history. Illusion

Hi everyone, I have read all the comments about the issues with CRS and Harland but I believe that my case is a little different I do not understand what should be my first step to the CRS letter. Situation: I joined Xercise4less in Oct 2013 and I wanted to cancel my membership in the beginning of this year (Feb2015 - 14 months later). I called Xercise4less and spoke to someone about the cancelation, they said that I have to pop in and fill a form. I went to the gym and filled the form and the receptionist said to me in the lines of, by filling this form you are giving us a notice of 30 days. Come to April 2015 I was still paying to Harlands and when I called the gym they said that I have to give a proof of cancelation. I was speechless, I was chocked and so I spoke to my bank 'Lloyds' they told me not to worry, that they will cancel my DD and they will refund me any payments taken after March 2015. Now I have received the FIRST letter from CRS saying that because I have ignored all previous letters I am being charged £102 plus £100 for non payments . I have all my bank statements confirming all payments of 14 months. I do not have a proof of cancelation. I would like to know what approach should I have and who shall I contact first? My Bank, Harlands, Xercise4less or CRS? Thank you for your time in anticipation .