Hi, I hope you can help me. I posted a negative review on a website of a removal company. That company is now threatening me with defamation and false accusations unless I remove the review. I instructed the website to do this via email (I have no other means of contact) and copied in the removal company contact. It states, however, on the website that it can take up to 7 business days to remove the review and, after 6 business days, the review is still there. Note I am not able to remove or edit the review myself. I explained to the removal company that I cannot remove the review and that it can take up to 7 business days to have the review removed however they said yesterday, 6 business days after requesting the review to be removed, that they will issue court proceedings.
I noted that there are other reviews on the website for that particular company that I would consider to be similar in nature and have been there for several months.
My questions are:
1. Can the removal company issue court proceedings to me despite no longer living in the UK?
2. What exactly is the process for issuing court proceedings? Does someone have to physically give me something to do this rather than online?
3. Is there anything else I can do if the review is still not removed after 7 business days?
Any help would be appreciated!