hi i am having trouble also with brighthouse, after being with them for 4 years and already paid of a sofa an pc an monitor i went an took out some more things, now i have missed 3 weeks, and they're coming at my door, early morning and last night it was 7.30 pm when they banged on my door. they are also sending me text messagers an ringing me i am a single parent with a 9 year old boy and i am getting very nervous with all the door visits, i wont answer the door to them, i have once fell into late payments before and they gave me no other option at that time but to re sign all the credit i had with them to start again an pay just the late fees, i carnt do this again, they also have my montior i had with them in november last year i took it into there shop to fix ,it had 4 weeks of payments left on this, after 3 weeks if its not fixed by then, they take over the payments till its fixed, well we are now in may an i still havent got this monitor back and its mine now all paid for, i have rang them over and over an they have admitted into losing the monitor, i still havent got a replacement for this 6 months after sending it in... ..they are quick to jump on you for late payments but surely havent they now broken an agreement over this monitor they have lost an still havent replaced?. ...i need some help to get rid of them banging on my door and the harrashment i am getting here can someone please please help us thank you lisa xx