Hi everyone,
I joined Xercise4less in september 2013 and my first direct debit came out on the 5th sept 2013. I signed up online to a 12 month contract and never actually went to the gym, yet still paid for the 12 months before cancelling on the 13th month.
I have recieved a letter dated the 26th march 2015 saying that the CRS are employed by x4l and my membership remains in arrears despite previous letters being sent to me (this is the first letter i recieved)
They then say that they have added their fees of £102.50 and my balance is now £207.47!!!!
I ignored this letter and then recieved another one dated the 16th april 2015 giving me two options.. either legal action or outsource to external agents.
I have spoken to the gym to which they were extreamly unhelpful and rude!! And i have also phone CRS themselves.
I have no idea what to do about it!