I was currently paying off to these [removed] using the online system.
at the beggining of the month,
when payment was due i was unable to access the account,
it stated balance was nil,
i then sent an email to jacobs on the 3rd asking what my balance was as i had an idea there was still some owing,
heres what happened
Reveived email bk at 10am on the 15th stating i owed £ 207,
had to be paid by end of day as it was bk in the hands of the baliff
1hr later i had a letter pushed through my door, no knock,
i was in the property, letter said removal notice in 24 hrs and debt said £207
I immediatley telephoned the baliff,
no answer,
rang again and left voicemail to ring me straight back so i could pay the money owed
Went online to pay with the reference number and it stated i owed £442 !!!!!
Had no call of the baliff all day
Rang their office at 16.30pm,
they said because the baliff had visted the property that was the balance i owed,
i offered the £207 and she refused to take it
Five mins after the call i had a text from the baliff staying i owed the full amount
Where do i stand ?
Im fuming !!!!
Does anyone know what i can do,
will they be back with another £235 charge ???
Any help greatfuly received