The charge back was for a item of furnature bought that was damaged
shop refused to refund money
I put a dispute in with the bank who refunded the money until they investigated
but then said shop was in the right and released payment .
the default on account is registered at wrong address ,
they admitted they sent it to old address from 2years ago and were at fault,
and there was never a credit agreement for the account in believe as it was very basic .
They also agreed to remove default but only gave 30days