I have been sent £150 demand for so called smoking at Travel Lodge, This was sent by Civil Recovery Solutions. On the first letter I received I replied denying any smoking on my part,I demanded the evidence they had, and also a break down of he cleaning bill. I also stated I had been in company of smokers, and perhaps the smell came from my clothing. I have now received a second letter, stating the evidence is the smell reported by staff, and photos of ash on the window sill. They also sent me rough breakdown on cleaning, and say the room was not rented for 1 day.
I want to carry on refuting there accusation, and do not want pay them a penny. What do you recommend I do next ?
1 thing I am nervous of, is the possibility them sending bailiffs round my house, or something similar. Please do I have anything to worry about and what should i do next ?