My Friend has been on a 5 day driver training course.
she was not to the required standard DSA level 5 so was not put forward for the test on day 5. This she understands.
However the reason I query this for you wise comments are the following:
The website does not explain at what level you need to be, or that if they cannot get you to DSA level 5 then you will not be put in for the test or return for the test. see 5day website
On the website it states
If you are unsuccessful on your Theory Test or Practical Test
Get FREE, unlimited theory and practical correction lessons until you pass.
The complete course is only £914.00. This not only includes all the driving tuition but also the fee for your theory test and practical test
This is not true. Could I complain to trading standards or anyone about this?
in T & C's which you get after you have paid, it does state that in the case of non achievement further lessons can be agreed between the pupil and the trainer.
My query here is, it sate that it includes the hire of the car for the test and if you do not Pass there is a MENTORING RETEST PROGRAMME should the candidate fail on the first test or any successive retest the driver. blah Blah Blah. FREE remedial help will be offered from the training centre until you pass.
the Question.
Additional lesson required to bring her to the standard required is the reasonable for these to be charged
Should they only be provided by the centre to validate the MENTORING RETEST PROGRAM
You comment would be appreciated.