Hello I am after some advice, 8 weeks ago my car failed the mot, it failed on
three reasons
1) nft tread depth
2) parking brake efficiency
3)brakes imbalanced across axle
I took it to Kwik fit, they had problems removing brake drums, the brakes shoes were shot to pieces they replaced shoes and it passed the mot. It was making grinding noise and I went back to Kwik fit, they told me the brakes shoes were bedding in, I went back 3 times in all over a month, a few days ago the nsr wheel come off! The wheel bearing had failed,
The garage that has repaired it found
1) the brake union loose at wheel cylinder and was leaking.
2) nsr brake spring retainer incorrectly fitted
3) osr hub nut not staked
4) nsr brake adjuster lever arm missing
5) nsr wheel bearing outer race broken
The manager had quoted one price but told me if I pay cash it would be £100 less, I paid cash, the only evidence I have that i took it to Kwik fit is receipt for tyres( which was billed separately), and a detailed brake test result. (They took it to another branch to test brakes)
I am lucky to be alive I had been on the motorway 2 minutes earlier.
Who is the person at Kwik fit to contact?
What is my best course of action, have they been negligent?
Thanks in advance for any advice (apart from advice on how much of an igit I was to take it there in the first place)