UB69,
But, that is my point. While rates change all the time, the rate given to me yesterday was less than the £178.13 quoted to me in July, which means I should have been given back even more.
My point is this: There is a great reverence to the 'computer system' and the figures it calculates. No-one questions them. If that is what the computer says, that is the correct amount. What if, the computer system is fallible and creates the wrong calculation OR worse still, unscrupulous people can manipulate that computer system to give out calculations which greatly favour the company. City Bankers have been ripping the public off for years - does it not seem logical that insurance companies have been too, using the computer system as their means to achieve this rather than fixing the LIBOR rate, currency rates etc, etc.. as City Bankers have done?