Allo to everyone, yet another NEWBIE,
have only just realised that 1st central are taking 2 direct debit payments out of my bank every month, however i cancelled the 1st one when i rang to change my vehicle details as i had sold the 1st car ( clio) & had exchanged it for a polo. it was only by chance when i was looking at my on line bank stats that 1st central were appearing more than they should & have been taking 35 quid out on the 5th of every month & 56 quid on the 28th of the same month. i back tracked the lot & they obviously had not cancelled the clio & continued taking the D/Debits but have allowed me to insure the polo which would have been on a 2nd car policy if i hadnt cancelled the clio. when i looked at my policy on line there was a big note saying i hadnt accepted their T/C for instalments on the clio & told me to do so asap well i havent accepted as i presumed they had cancelled it.when i informed them to, so from march this year i have been paying for 2 cars, one of which i dont now have, (plus i cant drive 2 at once !) will i be able to claim the clio payments back as it is no fault of mine & is an error on their part. hope this makes sense
ps bit irrelevant but the pound sign on key pad int working!