I was contacted by CreditResourceSolutions about money I owed from an unpaid payday loan about 6 months ago, I know I owe this money and that's fine. That's not why I am confused. I was speaking to Kelley from CRS about a payment plan over 5 months which was fine with me and we set it all up fine. However I asked her to cancel my plan and start it a month later (25/10/2014) and she emailed back confirming that's fine. However a payment was taken out of my account from a company called DebitFinance who gave me the reference so I looked it up on their website and it says they are acting for CRS but when I contacted CRS they said no payment had been taken! Now they aren't replying to my emails and queries and i'm confused as to where the money for the first payment has gone!