Thanks Lapsed, as dx100uk said that information is probably better than what I would have read if the link had worked anyway.
citizenB: I was just trying to read consumeractiongroup.co.uk/forum/content.php?251-banefits as linked to from consumeractiongroup.co.uk/forum/showthread.php?277393-Benefits-A-Z (and yes, I tried changing it to 251-benefits, same result) Sorry, I should have said that in my first post.