If I were to write a letter to Lloyd's to plea for the markers to be removed (however unlikely), as we didn't receive the letter, who should I address it to? I have heard of some cases where AP's have been removed. I of course accept that this is my fault to make sure the address was correct on their system (if they did indeed send the letter out), although at the end of the day, an overdraft can be removed without notice anyway.

Thanks for the reply. I agree that the cause of all of this is not notifying them of my new address straight away, when we moved. I think the letter had already been sent out previously to this though to my old address. Do you know how much of an effect these AR markers have on a credit file? Once the account is closed, do they disappear from the file, or only after the six year period has elapsed? Many thanks

Hi, As per the topic.. the story goes: I had an overdraft on my Lloyd's account of £1000, which was used occasionally, but I hadn't really been using this account much as it wasn't my main bank account. Around April, I had very recently changed address, and (as far as I can recall) I hadn't yet notified Lloyd's of my new address. After being a bit short of money that month, I used this Lloyd's overdraft a couple of times, and it was up to around 800 pounds in total. Shortly after moving house, I realised the the overdraft had suddenly disappeared from my account, and as a result, I was now immediately accruing charges for being in an 'unauthorised overdraft', and letters arrived demanding immediate payment. After going in to a Lloyd's branch, and speaking to them on the phone, it looks like the overdraft was removed because hadn't been paying money regularly into the account. Because I had recently moved address, I did not receive their letter, (which they told me they had sent), advising me that the overdraft was going to be cancelled. This meant I had no idea that it was going to happen. I tried to reason with them, that in these circumstances, as I hadn't received any notification, could they be flexible and reinstate the overdraft, while the amount was paid off. Their computers did not allow me to have the overdraft reinstated, so I was told to call their debt management people, which I did. After phoning this debt management team, they agreed that they would give me a 'temporary overdraft facility' of £1000, which would gradually reduce over a period of 6 months, allowing me to pay off the amount outstanding. I was not advised that this would negatively affect my credit file. This amount has now been completely paid off, however.. upon checking my Noddle credit file today, I was see that from April-July, there are four 'AR - Arrangment to Pay' markers. Is there anything that can be done about this? I was not advised that these markers would be placed on my file, and due to moving house around the exact same time the overdraft was cancelled, I didn't receive any warning letter about the overdraft being due to be cancelled. If I had received this letter, I would of course have not used the overdraft this month. Any help would be appreciated. My credit file is in good condition apart from these markers. It just seems to unfortunate that an overdraft being cancelled without my knowledge can end up causing these four 'AR' markers on my otherwise good credit file. Thanks