Hi, trying to get SAR off for my partner.....i cant pay by cheque as I haven't got a cheque book (not has my partner). So i went into my local Barclays branch with the SAR letter, and the advisor passed me the phone (as she had rang the credit cards dept) and the person I spoke to said the following:
"As the information you require is not held on a relevant filing system, this does not fall under the data protection act 1998"
They said for the £10 i can have the info up until around November 2004 - anything before this requires £3 per statement which equates to £60. He said that this had been put onto their system within the last week or so.
Is this correct??????? As far as I was aware the max charge is £10?
What do i do next
tHanks