original creditor was poundstillpayday, no previous entries and first was is equifax, they have just shown account number, it came up on one of those alerts. no other details registered although girl i spoke didn't fill me with confidence, they are looking into it for me.

Thanks, its easy to panic and think "quickly pay it" as I have worked so hard to repay all my debts and improve my credit file. You are correct, I will ensure that I have all the correct info before I make any payments.

Thanks for info, I have already spoken to them before I saw your post. I have now requested that all correspondance be in writing - they have e-mailed to confirm the account is on hold for 2 weeks whilst dispute is investigated.

Thank you, have now tracked them down

The original debt has never shown on my credit file, the entry for MMF just shows as addition of account number. I have spoken to MMF earlier after tracking down a number and they have confirmed it relates to a debt in 2011 but I am sure I have paid through another collection agency.

Hi, I have just been alerted by Equifax that Motormile finance have added a credit account to my file. I have never heard of them until now, on reviewing comments on this forum I am now worried. Spookily someone at my old employer as just advised me that an automated phone call from them has been received at least twice a day from this company. I have checked their website to try and contact them however it is closed for maintenance. I have disputed with equifax and they are going to contact MMF on my behalf but seemed unconcerned so I have emailed them for more info. CAnt seem to locate a phone number anywhere I have worked hard to repair my credit history, what should I do next?