you can not send anything with myhermes. whatever you send is not insured and therefore no compensation for damage. what i should do to get my money back?

hi there, should i go through small claim court for negligence against my hermes? i really do not know what i have to do. just because i havent read the small print they are throwing in my face that and they have the right to destroy the product. they damage it and when i ask compensation they said the product is ceramic and they are not cover it. how is it possible to damage a toilet cistern, is not like a piece of glass? i really appreciate your help.

hi there, i just want to let know everybody under no circumstances to use Myhermes. i have send a toilet cistern and after ten days when i inquire why is not delivered, i have received an e-mail saying was damaged by a convector belt . even after was collected carefully by the courier they in depot do not have any humans , they have convector belts and my item was damaged. which i do not believe . tomorrow they said they will arrange to have pictures or to be allowed to collect my damaged product. i am not going to get any compensation because i did not read the small of the products not allowed. i do not know where i should complain. what i should do? i lost quite good money -150 pounds are not to throw. i have o refund money back o the buyer and myhermes are not giving me anything back. how it is possible also when ebayicon is recommending this company , they don't do anything about this company. one more thing, i will appreciate if somebody can tell what should i do. how can i get my money back

hi there, i just want to let know everybody under no circumstances to use Myhermes. i have send a toilet cistern and after ten days when i inquire why is not delivered, i have received an e-mail saying was damaged by a convector belt . even after was collected carefully by the courier they in depot do not have any humans , they have convector belts and my item was damaged. which i do not believe . tomorrow they said they will arrange to have pictures or to be allowed to collect my damaged product. i am not going to get any compensation because i did not read the small of the products not allowed. i do not know where i should complain. what i should do? i lost quite good money -150 pounds are not to throw. i have o refund money back o the buyer and myhermes are not giving me anything back. how it is possible also when ebayicon is recommending this company , they don't do anything about this company. one more thing, i will appreciate if somebody can tell what should i do. how can i get my money back

hi there, i just want to let know everybody under no circumstances to use Myhermes. i have send a toilet cistern and after ten days when i inquire why is not delivered, i have received an e-mail saying was damaged by a convector belt . even after was collected carefully by the courier they in depot do not have any humans , they have convector belts and my item was damaged. which i do not believe . tomorrow they said they will arrange to have pictures or to be allowed to collect my damaged product. i am not going to get any compensation because i did not read the small of the products not allowed. i do not know where i should complain. what i should do? i lost quite good money -150 pounds are not to throw. i have o refund money back o the buyer and myhermes are not giving me anything back. how it is possible also when ebay is recommending this company , they don't do anything about this company. one more thing, i will appreciate if somebody can tell what should i do. how can i get my money back