Hi, we really need help on what to do!
I'll try and keep this story as brief as possible!
We bought a second hand car this Monday 2nd June,
the next day my husband took it to Kwik fit in goole East Yorkshire for a service to make sure we hadn't bought a wreak!
"You've bought a good car there" said the mechanic!
When my other half went to drive it away, it wouldn't start.
The mechanics came out to see what the problem was!
As it was nearly closing time my husband arranged to bring it back the next day for them to have another look at it.
In the meantime I bought him 4 new alloys with tyres to replace the old ones.
He took it back yesterday and had the new wheels fitted and they checked the vehicle over again
but could find why sometimes it wouldn't start.
After fitting the new alloys they found the tracking needed doing.
After this was done hubby got in and drove it down the road to find it pulled badly to the left.
He took it back and they did it again.
After being tracked for the second time it was still pulling to the left but they said "the machine said it was perfect."
Could there be something wrong with their tracking machine?
After taking it back for the 3rd time they decide to put it on a machine where it literally shakes the car to death.
My husband is an engineer and he thought at the time that they had left it on the machine for far too long.
When it came off he drove it home and said there is something seriously wrong with the car.
(We live approximately half a mile from KwikFit) so
he took it back AGAIN,
when they put it up on the ramp they found the prop shaft (I think that's the name) had a new crack in it,
the manager then decided to take it on a test drive but my husband advised him not too as this car was now seriously sick.
But against my hubbies advise he took it out,
was gone over 10 minutes and
when he pulled back into the garage there was a really loud noise and unbelievably the manager has now broken the gearbox.
Hubby has gone completely nuts and demanded to see the area manager who was 3 hours drive away!
I am utterly gob smacked how we have gone from a great runaround vehicle to a broken, probably un-repairable piece of scrap in 3 days!
Where do we stand legally?
If we don't get any joy from the area manager,
what do we do next!
Please help as we don't have another car to fall back on.