Hi

Yes I did allow it to stand vertically on Sunday and I switched it on on Monday.

Thank you for the reply. It's very reassuring.  I purchased it online. I'll go through the steps you've advised. 

Hello Everyone,

I have received delivery of a Fridge Freezer on Sunday 21/6/2020 from Currys which is not cooling in the fridge cabinet and the food is not getting cold.  I've used a weather thermometer with a probe to measure the inside and it is showing a temperature of 10 C.  The fridge is set to 1 C.     I called Currys on Thursday 25-6-2020  to explain the problem and request a refund and eventually after getting through I was told to contact the manufacturer and then cut off.  When I called them again I was passed to another department and then they failed to answer even after holding on for over 1 1/2 hours.

I am extremely stressed as I paid over £600 by credit card however the appliance is not cooling and Currys are not interested.   

Please can you help me get a refund from Currys?

Thanks

resolved

matter resolved