Hi All,
I have unfortunately been the victim of some vandalism,
with some kids smashing my passenger window,
which in turn damaged the regulator that moves the window up and down,
I managed to get the glass through my Insurance Glass cover,
but Autoglass were unable to fit it, having found the damage caused to the Regulator.
I asked my local garage who I have used before (although only once)
if they would provide a quote for the cost to supply and replace the Regulator, and fit the Glass which I supplied,
next day, I called to chase the garage, who told me there were 2 different part numbers,
and he would like to take a look at the part so we got the right one
(Autoglass had left the door panel off so should have only required a quick visual inspection)
but suggested the part would be £70 or so plus labour but others were £100 plus and he couldn't say untill he checked.
I arranged for them to pick up my car this morning as I live 500 yards from the garage, to take a look.
Having not heard all day, I called when I finished work to chase up a quote and was told the work had been completed!
I wanted a quote for the work as had looked at the cost to obtain the part myself
and a Spanner Handy friend would help me do the work,
however had it not cost too much more I was willing to pay for the convenience...
£45 plus a couple of beers if it matters...
I have collected my car as it was left out in the road outside the garage, (and they only had a spare key)
but the lad on the phone said they had not done an invoice yet,
and couldn't tell me what I am to be charged, but would call me in the morning...
I'm moving this month so needed this done as cheap as possible,
and I'm not afraid they will screw me with a big bill..
. so where do I stand,
am I within my right to offer £50 as full and final settlement as thats what I would have paid to do the work privately,
or should I refuse to pay all together as I didn't ask them to do the work?