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Boylett

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  1. Hi All, I have unfortunately been the victim of some vandalism, with some kids smashing my passenger window, which in turn damaged the regulator that moves the window up and down, I managed to get the glass through my Insurance Glass cover, but Autoglass were unable to fit it, having found the damage caused to the Regulator. I asked my local garage who I have used before (although only once) if they would provide a quote for the cost to supply and replace the Regulator, and fit the Glass which I supplied, next day, I called to chase the garage, who told me there were 2 different part numbers, and he would like to take a look at the part so we got the right one (Autoglass had left the door panel off so should have only required a quick visual inspection) but suggested the part would be £70 or so plus labour but others were £100 plus and he couldn't say untill he checked. I arranged for them to pick up my car this morning as I live 500 yards from the garage, to take a look. Having not heard all day, I called when I finished work to chase up a quote and was told the work had been completed! I wanted a quote for the work as had looked at the cost to obtain the part myself and a Spanner Handy friend would help me do the work, however had it not cost too much more I was willing to pay for the convenience... £45 plus a couple of beers if it matters... I have collected my car as it was left out in the road outside the garage, (and they only had a spare key) but the lad on the phone said they had not done an invoice yet, and couldn't tell me what I am to be charged, but would call me in the morning... I'm moving this month so needed this done as cheap as possible, and I'm not afraid they will screw me with a big bill.. . so where do I stand, am I within my right to offer £50 as full and final settlement as thats what I would have paid to do the work privately, or should I refuse to pay all together as I didn't ask them to do the work?
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