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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Adswebbo

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  1. Anna1s1 started following Adswebbo
  2. Adswebbo
    Hi Slick Just to let you know I haven't received anything since 19th April. I really appreciate all your help and I will be donating to the paypal (once I get round to setting one up) You certainly made a horrible uncomfortable situation a lot easier. Many thanks Ads
  3. Adswebbo
    Thanks for the response appreciate it will sit back and await another pathetic generic response
  4. Adswebbo
    Not had any correspondence for a couple of months, when do I relax about this whole situation?
  5. Adswebbo
    Just received another generic email the price has come down ear Member We refer to our previous correspondence and note that we have still not received a payment from you. Your account not only remains in arrears, but the balance of the minimum term is now also due. Our client now reserves the right to instruct a solicitor to issue a recovery action against yourself,to recover the balance of the minimum term of the contract. However if you pay 290.00 within the next seven days,including a discount for early payment,this action will no longer be necessary and you can use the facilities for the balance of the minimum term of your agreement. (They list 4 payments methods) We strongly recommend that you arrange payment immediately as this may be your last chance to avoid further action, and regain the use of facilities
  6. Adswebbo
    Had a phonecall yesterday but missed it and they left no messages. 01564 334599 googled it and found it was AMS. only update for now. are we pretty sure that I won't have to give them this money back?
  7. Adswebbo
    Just received a generic letter from AMS how shall I reply? Dear Member We refer to our previous correspondence and note that we have still not received a payment from you. Your account not only remains in arrears, but the balance of the minimum term is now also due. Our client now reserves the right to instruct a solicitor to issue a recovery action against yourself,to recover the balance of the minimum term of the contract. However if you pay 315.00 within the next even days,including a discount for early payment,this action will no longer be necessary and you can use the facilities for the balance of the minimum term of your agreement. (They list 4 payments methods) We strongly recommend that you arrange payment immediately as this may be your last chance to avoid further action, and regain the use of facilities (**** take)
  8. Adswebbo
    You have no idea how much I appreciate this, the dealings with this company make you feel ill Will update you with a response once received, thanks
  9. Adswebbo
    Thanks slick I will keep you informed Will this go against my credit rating? Looking to buy a house this year thats all
  10. Adswebbo
    I emailed them and they replied "The contract you signed clearly states that you have to give written notice to us here, as we are the management company who look after the direct debits, we have never received your written notice, it also states this on the bottom of the direct debit Guarantee. Regards Ashbourne
  11. Adswebbo
    The last payment i should have made was 19th December 2012 and The last payment I made was February 2014 AMS are insistint I never gave them notice but I verbally told the owner of the gym well in advance
  12. Adswebbo
    Hi Slick I have contacted my bank and Ashbourne Credited £349.86 back to my account after my bank requested it. This is the 14 payments that the bank has taken back. What do I need to do to close my account and make sure Ashbourne don't chase me for this money and so it doesn't damage my credit rating? Thanks
  13. Adswebbo
    Really appreciate the advice will let you know what the bank say
  14. Adswebbo
    I spoke to AMS earlier and it sounded lime the bank have taken back an extra direct debit than what I was expecting if thats the case what should I do ?
  15. Adswebbo
    Hi Slick Unfortunately I have no proof that I cancelled and its my word against the gym I fully accepted and expected to pay up until dec 2012 And I asked my bank to collect everything after that back the money hasn't reached my account yet but AMS have rang and said I owe them because the bank has takem the funds back and Its my fault for not ringing them myself and just going into the gym My last DD to them was february 14
  16. Adswebbo
    Not sure if this is the right place to post this but hope it is... I set up a gym membership in Jan 2012 a small gym actually owned by a school friend . I signed up with the type of membership standard 1 yr I was never shown terms and conditions and never noticed that it was a separate company taking the payments anyway I went into the gym and verbally cancelled the membership that June because we had to get rid of our second car meaning I couldnt get to the gym easily. The payments came out of my single account which mistakenly I rarely check, I agreed to pay the 12 months but the company took an extra 13 payments which i hadn't known about, I have got my bank to get the money back but Ashbourne rang and say because I didn't cancel direct with them I still owed the money. Any advice on what I should do? Sorry if it makes no sense I'm disappointed at the way they have just spoken to me on the phone.

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