thanks for the advice, well appreciated.

thanks very much for your advice, well appreciated

is there anything u could suggest on me doing?

this is an email i have sent to them and as many wonga employees emails i could find on the internet, dunno if it any good? To whom it may concern, last month i set up an agreement of payment with a customer service Representative, i was 5 days late on the payment,so the agreement was cancelled and a large amount of interest and fines was placed on to the money owed. i can only pay what the agreement was, so i called customer service (name) and asked them to reverse it back to the agreement we had planned, as i can not make the payment myself as i am currently seeking work, a friend had agreed to make the 3 off payments for me, Wonga.com customer service manager (name) refused to allow it to be reversed, so there for my friend can not make the 3 off payments, therefore all i can manage to pay is a token payment of £1 a month until i have a job unless you could take it into consideration and reverse it for me. i also will be seeking advice from OFT, i look forward to hearing from you, Regards, name

so what steps shall i take to resolving the issue?

ok so i got a loan out in january to pay at the end of the month...couldnt pay it then due to loss of job and made an payment agreement to pay 3 payments and for interest to stop..1st payment was due on the 28th febuary which i failed to make and called today to make the payment and they had added a £30 late payment fee plus interest

Hi, i may be in the wrong not sure, i made a payment agreement with wonga last month to pay my outstanding balance in installments spread over 3 months, i was 5 days late today by the time i called them, they had added a fine and interest from the last agreement, so from £550 it has gone upto £711, i refused to pay £711 and asked them to reverse it back to £550 and carry on with the original payment agreement of the 3 equally spread payments, which they refused... i have had to ask a friend to lend me the money to pay the (£550) 3 payments and he refuses to give me anymore, which i cant blame him.... i am currently on jobs seekers and live on £56 a week and wouldn't even be able to give them a token payment of £1 a month....what can i do???? Thank you for reading & any advice given.