:'(

I really do hope that is the case and they are just trying bully tactics to recoup but as they claim my email proof was to the wrong email address I'm not sure if they are able to take it to court and if they do where i'll stand with it all.

I rang the gym (DW Sports) to cancel my membership and suspension was promoted instead. All I needed to do, was email the dates to the email address the person on the phone gave. I have proof of 5 emails I sent last year, that in total cover the period of Jan 2013 - March 2014. However, upon noticing in December that the payments were still going out, further investigation showed that payments had never stopped. I forwarded them all to the manager of the gym, with a complaint and request for a refund. They state that the emails had been sent to a different email address and would therefore not refund despite proof I had attempted to suspend and had not used the service at all in the past year.

Hi guys! Took out a gym membership 3 years ago, suspended it for a year but found out the payments had still been going out. Rang the gym who said they would refund but then changed their mind. Spoke to my bank about the situation and they refunded me the money. Problem now is... two months after the bank refunded me, the gym has started emailing me saying my account is in arrears and I have to pay them the money back asap. The longer I take to pay them the more they'll add to the total I owe! Can they actually do that??? I'm not sure where I stand in this situation. Please help!