I sent the letters off yesterday straighy away the email was from the gym so I'll keep hold of it for now.

Further to this, I've just noticed an email I received on 13 Jan but didn't pay too much notice to at the time, I'd completely forgotten about it to now. It states 'We Want You Back! We've noticed that you left us etc etc...'. Well I would have thought this was confirmation of my cancellation? I don't know whether I should make them aware of this just yet or wait and see what they say.

Many thanks Slick, I'll do that and see how they respond

Hi Silver, Thanks for your response and welcome. Yeah I made the mistake of calling Harlands in a bit of a worry before I'd seen the advice not to! I'll remember that in future Thanks for that! I'll send it special delivery today and see what happens.

Hi there, I googled Harlands after receiving a letter from them and sure enough it led me here! I've been reading through other peoples issues but wanted to post my own. I joined my local Xercise 4 less on a month by month bases in mid 2012. In November 2012 I switched to a year contract as it was cheaper. The final payment for this contract was on 19 December 2013. So on 9 December I posted the gym a letter of cancellation, as they require 30 days notice. As I did not hear from them I cancelled my DD on 15 January, as it was about to come out again on the 19th. Then on the 27th of January I received a letter from Harlands stating I had to pay £9.99 outstanding balance, £9.99 cancellation fee and their lovely £25.00 admin fee. I spoke to Harlands who informed me I would need to speak directly to the gym to sort this out, so today I'm going to post a letter (recorded delivery) to my gym which looks like this: I just wanted to check that this seemed ok? I'm sure it won't be the last of it but I want to start on the right foot. Many thanks for any advice!