Cheers, a good spot and will refer to it in my POPLA appeal.

Please read on They have been hounding me following a PCN they issued, for parking at Aire Street car park, Leeds. The day in question was Sunday 24/11/13, parking between 15:00 and 23:00. The driver paid the published "all day" rate of £3.50 and displayed the ticket properly. PE are suggesting that the driver overstayed their welcome, and would like the driver to pay over £100 !!! I appealed strongly, with photographic evidence of the signage at Aire Street. There are two very large signs stating "Sat & Sun - £3.50 all day". Now, unless I have been the only UK citizen to misunderstand the definition of the 24 hour "day", then my appeal would be a total 'no brainer'. To my astonishment PE rejected my appeal, issue a POPLA code, and offer me a discount of £50 as a 'gesture of goodwill'. Guess what? - they re not getting a penny and can go to hell !!!! I wish I could attach the photos (how do I do this?), because they are the best laugh ever. On revisiting the site, I noticed a third much smaller sign, reiterating the Sat/Sun £3.50 day rate, with another note specifying an overnight rate Mon-Sun from 18:00. The signage is totally ambiguous, lacking prominence and clearly designed to trap. I resent the time and effort I am putting into this, but am determined to fight back as strongly as possible. I suppose more time must now be wasted filling in the POPLA appeal, but I feel so annoyed about this that I want to write to other authorities, and even see if the Yorkshire Evening Post would be interested in running an article (they have done so previously about unscrupulous parking operators in Leeds). Please cry and laugh along with me, but also let me have any advice, specifically around the POPLA appeal wording. Many thanks.

Good advice, thanks for the replies. I will check the car park terms re: breach code 01. The number on the front and back of my ticket is presumably a sequential number spewed out by the ticket machine, and hence as I have the ticket and it matches to their photo, this proves I paid. I challenged on this basis but Vinci rejected with the following: Thank you for your letter regarding the above mentioned Parking Notice which was issued to your vehicle on the 17th January 2014 whilst parked at the Adam Street Car Park. The Adam Street car park is managed by Vinci Park Services Ltd on behalf of our client Land securities we manage the site as per the terms and conditions set out by the client. On the date and time on question the enforcement officer had cause to issue a Parking Charge Notice as he believed that your vehicle was parked in breach of contract code 01 - parking without displaying a valid payment. The main stipulations for parking at the Adam street site is to park you vehicle correctly within a marked parking bay, purchase a valid payment ticket and display said payment ticket on the dashboard / windscreen area of your vehicle. As with any pay and display car park, the terms “PAY & DISPLAY” are both equally important and both have to be honoured in order for parking to be authorised. Purchasing a valid ticket doesn’t automatically cover your parking; it also has to be displayed clearly in order to be deemed as valid. It is the vehicles owner / drivers responsibility to ensure that a payment is clearly on display in the dashboard/ windscreen area prior to leaving the vehicle, so that it can easily be observed by our enforcement officers. Having reviewed the circumstances surrounding the issuing of the above Parking Charge Notice, I am in agreement that the parking notice should remain and am in full support of the original decision to uphold this parking notice. I have attached the photographic evidence in support of my decision to uphold the parking charge notice. Payment at the reduced rate of £50:00 for the parking notice, will be accepted if received within 14 days of the date of this letter. Should you remain dissatisfied with this decision, you may refer this matter to the Parking on Private Land Appeal Service (POPLA) details of which can are available upon the enclosed appeal form. Please note that should your appeal to POPLA be unsuccessful, Vinci Park reserves the right to pursue the full amount outstanding as stated on the PCN, and will look to recover any associated costs in relation to the PCN in accordance with our terms and conditions of parking.

Hi, I'm hoping for some sound advice please regarding a parking notice (PCN) issued on my vehicle at Adam Street car park, Cardiff. On 17th Jan, the required amount was paid and the ticket left on the dashboard as usual. On return, there was a PCN notice stuck to the car with breach code 01 "parked without displaying valid payment", asking for £100, reduced to £50 for early payment within 14 days. Unfortunately the ticket was face down on the dashboard. I appealed the notice with Vinci, who rejected as expected, and they provided me with photo evidence of the reverse side of the ticket. The basis of my appeal is that the tickets are flimsy and feather-like, non-sticky, risking that the ticket has overturned (possibly even by wind in closing the door). I have the ticket, and on receipt of their response, I re-appealed to them, advising that my ticket number (which I believe to be a unique code on the front and reverse of the ticket) agrees to the number on their photograph. they are having nothing of it and have issued me with a standard response, not disputing that I have paid, but saying there is a failure to display, thereby breaking the terms and conditions. They have provided a POPLA form and I have a few weeks to get the POPLA appeal sent in. Shall I pay the £50, ignore the letter or take this to Popla? Many thanks.