bluegirl83
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Posts
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Thanks, I will go on the site today and get all the forms and send off. I will keep this thread updated.
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Got my letter from Bh yesterday. They have said because I signed the forms and initialed the explanatory notes that they cannot refund me. Yes it was all signed by me because like a number of other people on this forum I was told I HAD to have them or I couldn't have the products. Is there any further action I could take?
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I've just sent another email with those details on and the reference number in the subject line.
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I've just found it further up this thread, I've just sent an email.
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Hi have you got an email address and who do I address it to? Thanks
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Well today was the deadline for brighthouse to reply and nothing was here so I'll be taking it further.
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Ah ok, thanks for your help
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Thanks, is there a site I get the papers from or a template?
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Hi, I sent a letter to head office along with the spreadsheet forms detailing the payments. I received a letter back stating that they had received the form on the 22nd April and were looking into it. When would I be likely to get a reply? Is there a timeframe they have to adhere to? Thanks.
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Thanks, the interest rate, is that the apr?
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I received my sar this morning from them with all my payment details on. i have paid osc and dlc and late payment charges over 26 months. how do i go about reclaiming these? is there a typical letter i send out? tia
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I worded it wrong, I am using one I found on here but wasn't sure if I needed to do two separate ones ( one for each item )
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Thanks, I wasnt sure.
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Hi, im currently writing out a sar to brighthouse for my details. I have two items with them, do i have to do a seperate sar for each item and pay 20 pounds or do I put them both on the same sar and just list the reference numbers under each other and only pay ten pounds? thanks
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Thanks dx
