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gwhiz03
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excuse the typos I'm tired and my screen is broken !
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I've gone in for the kill and emailed the CEO , I wasn't getting anywhere with this money grabbing store manager , ice had three phone call conversations with me he won't budge on his decision ! wish me luck ! thankyou all for your input , ill keep you posted .
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no they failed to point out the ts&cs before signing the whole thing was rushed and unfair . Thanks for the reply and advice from cab .
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hi I placed an order for a sofa on Thursday eve , I don't want the sofa as I felt we were rushed and slight pressurised . Called up Barclays ( the finance provider ) and they said SCS hadn't even processed anything ( that was today ) and that I should be able to cancel . I've spoken to the manger three times and he won't let me cancel the sofa order ( even thou it's not been 'made '.) can somebody please help?
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hi can you help me , I'm in exactly the same position as you placed a credit order for sofa on thurs and came away after realising we hadn't been given the option or indeed read our t &c s by the sales rep at scs , after much thought we decided the sofa was too pricey anyway and because we had not been given the option to read through t&c s (rushed sale as it was late in evening.) we believe we are well within our rights to cancel . spoke to store manager this morning who took all day to call us back and argued it out with us and said we had ' buyers remorse ' whatever that means . He has said he will speak to regional manager , but he said he will probably say no , I just want to cancel the credit agreement and sofa order for a sofa that hasn't even been made yet ! Any suggestions or should I just get intouch with CEO in the grounds that I've been mis-sold the product ? Sorry to go on desperate for help here !
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