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stevewayne

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  1. Anna1s1 started following stevewayne
  2. stevewayne
    Hi. The account was a bank account where both salaries were paid in. The account continued to be overdrawn for the nine years it was live. Once the account went over the limit the limit was increased. No paperwork except bank statements exist which I have following a SAR. When the account was closed it had an overdraft outstanding for £3800. The account was then passed to a dept management company and small payments were made up to when the wife passed away. My friend then paid £25 a month from 2011 to a few weeks ago. The balance at this point was £2800. Lloyds have accepted irresponsible lending and have offered to clear the balance of £2800. I have worked out that during the nine years £5300 was charged for interest but the majority was for bank charges. Hope that clarifies things.
  3. stevewayne
    Hi. Update. We wrote to Lloyds pointing out the account was never in credit for the nine years it was running, and the overdraft limit was just raised to a higher limit once the account went over the limit leaving a balance at account closure of £3800. I have worked out that in that time £5300 of charges and interest were added. At no point was my friend contacted until after his wife's death, although we accept that it was a joint account. But my friend maintains that had they contacted him before, he would of dealt with the matter. My firend continued paying £25 per month until recently and brought the balance down to £2800. We have now had a letter from Lloyds agreeing to write off the balance if my friend agree's to their offer. They have tried phoning him but he would not pick up the phone. My question is, is this considered a fair offer? or is there more scope for some cash back? Thanks in advance.
  4. stevewayne
    Hi. Thank you for the reply. Payment has been stopped. I am not sure what to do with the irresponsible lending route, do we need to notify them?
  5. stevewayne
    Hi. Many thanks for the reply. Is there a set procedure of informing Lloyds that no further payments will be made due to what you have written?
  6. stevewayne
    Hi. The overdraft was only increased whilst the account was in use and before the debt management company got involved. The debt mamnagement company was 'Lawrence Charlton'. Once they became involved no further charges were made on the account, that would be in 2009. and the account was closed. my friends wife died in May 2011, Lawrence Charlton had no further dealings when all debts, except this one bank account, were written off. Are you saying to now put a claim for irresponsible lending? I know my friend had no idea of the increasing overdraft and was never consulted when it was clear the account was out of control, all the banks dealings were done with his late wife. Thanks in advance.
  7. stevewayne
    Hi. The overdraft was only increased whilst the account was in use and before the debt management company got involved. The debt mamnagement company was 'Lawrence Charlton'. Once they became involved no further charges were made on the account, that would be in 2009. and the account was closed. my friends wife died in May 2011, Lawrence Charlton had no further dealings when all debts, except this one bank account, were written off. Are you saying to now put a claim for irresponsible lending? I know my friend had no idea of the increasing overdraft and was never consulted when it was clear the account was out of control, all the banks dealings were done with his late wife. Thanks in advance.
  8. stevewayne
    Hi. Many thanks for your reply. The account was overdrawn from day one and continued to be overdrawn for close on 5 years when it was closed. Once the overdraft limit was reached the limit increased over this period. Once it was given to the dept management company charges were stopped, or I think they were. I will find out the answers to your questions and report back tomorrow.
  9. stevewayne
    Hi. I have now looked through over 5000 sheets of paperwork and isolated everything that relates to this one debt. It relates to a 'premier' joint bank account from 2004. The account was started with a £500 overdraft facility and looking through all the bank statements the account was never in credit up to when it was closed 16 Sept 2009 when it is marked as 'TFR to CDR' with a dept of £3,375.47. Since that time payments were being made via a debt management company up to my friends wife passing away in May 2011. The statements show that every year or so the overdraft was increased in the following amounts: 07/2005 - £1500 08/2007 - £1800 08/2008 - £2500 That is everything on file regarding this debt. Your advice is appreciated. Unrelated, but I also found his original mortgage agreement which he paid off last year with inheritance funds after his father died, nearly £50k was paid to Lloyds pay off the mortgage. On the agreement, and clear as day, showing the mortgage had full insurance cover. The agreement is now being looked at by a Solicitor, because looking at agreement the policy should of paid off the mortgage when his wife died.
  10. stevewayne
    Hi. I will go through all the paper work in detail that arrived and report back. Thanks again.
  11. stevewayne
    Hi. Just as we thought Lloyds had sent everything a box arrived with over 4000 pages of data. It all seems to relate to the three loans that were paid off when my friends wife passed away. The only loan still active seems to have no paper work as noted on the scanned letter attached. Could you advise please. Many thanks in advance.
  12. stevewayne
    Hi DX. We are now going to write to Lloyds and tell them no further payments and the reason is he does not know what he is paying for. e will also mention that nothing was in the SAR and CCA bundle to explain it either. If it is the case that they can not give a clear answer what are the chances of getting the payments made back?
  13. stevewayne
    Hi DX. Many thanks for your reply. So our best bet is to write to lloyds asking them what the £25 payment is for due to not receiving that information when the bundle came back after the SAR and CCA request? Thanks in advance.
  14. stevewayne
    Hi. Many thanks again for your help and advice. I do have open office and will have a go again at opening the file. The original SAR and CCA request did include the reference numbers relating to this debt, I still have a copy of it and it is the only reference number that I did quote, do we need to do another SAR or CCA request given that's already been done? I have replied to another post and copied that below which I think covers what your saying. My friend has no issue about stopping payment given he has no idea what it's for and Lloyds have not come back with any paper work to explain it, he is just concerned about any potential action that Lloyd's may take.
  15. stevewayne
    Hi. I have my friend with me as I write this reply. He has no knowledge of what this current liability is for. One of his letters say's 'current account loan', he has no idea what that is. The SAR and the CCA requests did quote the reference numbers on the request letter and given they did include the statement relating to that account in the SAR and CCA request bundle, suggests that all they do have is just the statement and nothing else. My friend states that any agreement made to pay a monthly amount must of been made by his late wife otherwise he would remember. When she passed away my friend contacted Lloyds and asked about the payment being made to them in particular what it was for, they simply said it was a joint account and had to be paid. This was just a few weeks after she had died and not a good time to deal with such matters. Hope that helps?
  16. stevewayne
    Hi. Many thanks for your reply. I have had a look at page 3 and all the others but can't see where I have left a reference number. I have downloaded the spread sheet and also tried to open it but a box appears saying the programme is unable to run due to missing or corrupt files. I have tried a few times without success. As far as the loan that remains and what Lloyds are chasing, we have had nothing back except a statement of payments made and we don't know what my friend is paying £25 per month for. We did expect some agreements back which would explain what it was but nothing came How does he stand now? Regards and many thanks.

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