hi,
im doing this on behalf of my husband
3 years ago he brought a motorbike on finance through close motor finance.
My husband made every payment on time via direct debt, the final payment was October 2013.
once this had been taken my husband cancelled the direct debit.
November comes and he gets a call from close asking where there money was,
he had taken GAP insurance which was meant to be paid but he had forgotten about it.
We didn't have the £200 they were after so he asked about making smaller payments which they refused.
they said if it wasn't paid by Christmas they would pass it to the next department.
Yesterdy my husband receives a letter "notice of termination" saying
" you are no longer in possession of the goods with our consent and we demand the return of our property forthwith"
I would like to know if they can do this,
he paid every payment for the finance, its only the gap insurance he didn't pay.
I was under the impression the bike was his now.
Would really love some help, my husband is worried he may lose his bike which he needs to get to work.
Thank you