WARNING! From late December both my daughter and I (separately and wittingly) have been caught by the Ketone Advanced/Slim Body Cleanse/ Slimtone/ Garcinia Diet Max - [problematic] ! - see our 2 complaint letters below. These [problematic] are based, along with a number of nutriscience businesses, at the addresses at the bottom of email. BE WARNED. This is an Auto-ship [problem] for £169-£174pm. On checking with Companies House the same Directors names seem to be linked with the various products named in the earlier part of this thread.
1. Ketone Advanced & Nutra Green Coffee Cleanse
I ordered these products onlineon 17th December for Christmas. I did not receive an emailof confirmation or any email to say they were enroute. They did not arrive intime for Christmas but arrived on 31st December. I note today that you have taken two paymentsof £94.97 and £79.97 in December for these products from my account on the sameday as I received the items! I wish to cancel. I have spent many hours since30.12.13 trying to get replies on 0844 858 8072, 0800 014 9645, 0844 858 8073. I would like to cancel myinitial order with you and any future orders with immediate effect. I would like to return the unused products butthis is impossible without a RMA code.I have eventually today after 6 days on the phone(!) i have spoken toa lady from a call centre and requested that my account with you iscancelled, that the huge payment of £174.94 is refunded and a delivery addressand RMA for both products supplied. She confirmed the following: RMA ref for return of Ketone Advanced and a separate one for Nutra Green CoffeeCleanse - Return address is : Ketone Advanced &Nutra Green Coffee Cleanse RETURNS, POBox 13511, Linlithgow, West Lothian
EH49 7YH. I will return both theitems by recorded delivery. Please confirm that my account with you is cancelled and that you will refund theadditional unauthorised payments taken by you of £94.97 and £79.97 in Decemberand no further payments will be taken now or in the future.
2. Garcinia Diet Max & Slim Body Cleanse
I ordered these products online inDecember for my Mums Christmas. I did not receive an email of confirmation orto say they were enroute. They did not arrive in time for Christmas but arrivedon 1st Jan. I notetoday that you have taken two payments of £84.71 for these products from myaccount on 1st Jan. I have spent many hours sincetrying to get replies on 020 3514 0708 or 020 3514 0638. I would liketo cancel my initial order with you and any future orders with you too withimmediate effect. I would like to returnthe unused products but I do not have a return address as it is not publishedon your website. I have eventually todayspoken to a lady from a call centre and requested that my account with youis cancelled, that a return address and tracking number are supplied urgently.I am still waiting for this information. I would like the £169.42 refunded please via cheque to the aboveaddress. I would be grateful if you wouldconfirm receipt of this letter. I am a student and cannot afford £169.42 .
Addresses to be wary of
Nutra Pro LTD & Vital Source Ltd,
D11 Glyme Court . Oxford Office Village ,
Langford Lane . Kidlington, Oxfordshire
OX5 1LQ
Nutra Green Coffee & Ketone Advanced
HERKIMER HOUSE
Mill Road Industrial Estate
Linlithgow, West Lothian,Scotland EH49 7SF
Nutra Green Coffee & Ketone Advanced
PO Box 13511
Linlithgow, West Lothian, Scotland
EH49 7YH
Garcinia Diet Max & Slim BodyCleanse
5348 Vegas Dr
Las Vegas, NV 89108
USA
Garcinia Diet Max & Slim BodyCleanse Tel 020 3514 0708
Fit Body World Ltd
Office 4, 219 Kensington High Street
Kensington, London, W8 6BD, UK
Garcinia Diet Max & Slim BodyCleanse
Fit Body World Ltd
27 Ackmar Road, London, SW6 4UR, UK
Garcinia Diet Max & Slim BodyCleanse
EuroFulfillment s.r.o.
Lihovarska 1060/12
190 00 Praha
Czech Republic