Thank you silverfox i will write to them and air my complaints and see how far that gets me! davyatsea- i phoned them about this email (of which i have received a number of them) its actually an offer to get a guarantor loan, ridiculous!

Hi, long story short on here, i took out a loan with CFO back in September. I realised that i couldn't afford this so set about a repayment plan, eventually sourcing one with them (with much pain!) Since then i have been continually sent various text messages and emails from them. 1. Offering me more money!! 2. Threatening me with phone calls to my office and home (even though i have arranged a plan!) 3. Offering me a CFO Resolve loan/ repayment plan( which obviously i already have) I'm not sure the best course of action here, i'd like to raise this to a higher level as this is incredibly poor from this company If i complain to them direct i'm sure it will fall on deaf ears, any ideas where to go from here? Thanks for everyone's help!