Hi all.
Just wondered if anyone has experienced anything like this with Wonga?
In 2010 i borrowed £200 from them and paid it back with no problems. Then a few months later i borrowed another £200.
This time i realised that i was going to struggle to repay the debt on the due date, so i called them and explained my situation.
I was advised that if the payment failed on the due date that a fee would be applied to my account and that we would have to come to a new arrangement. I begrudgingly aggreed to this.
This was not the case.
On the due date, i checked my bank account to find that they had cleared it out by taking 9 smaller payments over a period of around 3 hours, leaving a family with 2 young children completely skint.
I contacted them again and was told "not our problem, you should have made other arrangements."
I got absolutely nowhere with them and ended up having to borrow money from a relative just to feed the children.
Anyway, the upshot of that was that at after they took my money, i ended up still owing them around £20, which until recently i had forgotten about.
Now, after going for 3 years with no contact from them, i have started receiving e-mails from MMF claiming that i now owe them £678 and that they are planning a home visit.
Any advice would be gratefully received.