hiThanks for getting back. I actually checked the advisories on the MOT which they carried out and it had said that the tyres were worn and brake pads. The sales assistant assured me that they had been replaced and the manager of the Sales dept had confirmed that they had been replaced and signed a letter headed paper to confirm this. The MOT has been carried out some time this month from what I remember checking.I didnt take a mechanic with me to check the car out. I was foolish enough to think buying a car from a dealer would be a good thing to do as AC are reliable (NOT). I didnt check anything out on the car on the mechanical side and in my rush on Friday, i didnt even check the back seats as it didnt cross my mind that i would own a car with no seat belt clippers. Just phoned AC now and the sales dept dont believe me. They are insistant that the seat belt clippers are hanging off the side of the car or tucked under the seat somewhere!

Hi I am just looking for some advice regarding AC. I can see alot of people have had many problems with them and I don't know if my problem is a new one? I just bought a nissan micra 1.2 from them (Linwood - Paisley Volkswagen Branch) and picked it up on Friday 22nd Nov 2013. It was from their used car range and something that currently fitted into my budget. On the Thursday when the sales person had called to say the car was ready, i had asked if the temperature dial that had a crack on it had been replaced as well as the chipped paint work on the rear end of the car. She confirmed the paint work had been touched up but the temperature dial knob hadn't been replaced as she wasn't sure about what temperature dial knob I had notified her about and now that she was aware she would get it fixed. On Friday it turned out that the temperature dial knob will arrive on Tuesday and my second key for the car should also arrive then too. I therefore, arranged for the car to be picked up on Weds 27th Nov, from my work and dropped off after the repairs have been carried out on it. I quickly left the garage with my car as it was coming to 5pm and I didn't want to get too caught up in Friday rush hour traffic. On Saturday as I went to pick up my family to head out to dinner, when the back seat passengers went to clip their seat belts in there was nothing for them to click them into. This morning (Sunday 24th Nov 2013) I phoned the garage and spoke with the sales rep' explaining the problem. She asked me to double check that the back seats didn't have their belt locks tucked under the seats etc. I went out and double checked and this time took pictures. I called her back and told her there defo was not any seat belts locks tucked anywhere in the back seats and to help her understand what I was trying to relay across to her I was going to email her pictures . She told me she had customers to deal with and after dealing with them she would check the pictures and get back to me. I have not had a call back. In my email to her I showed her what was missing in the car and also sent her a picture which i took from the internet to show what should be in the back of a car for seat belts to lock into. I also pasted some info' that i came across about how car dealers are not allowed to sell unroadworthy cars and are liable to a penalty. I asked in my email that they come take the car from me on Monday 25th Nov and give me an insured courtesy car for that period to drive until they sort the problems out as I have a family to drive around daily and at present my car is only legally suitable to carry one passenger. Can anyone advise me on how to get this matter resolved and should I be contacting trading standards or VOSA? If so, is there an address or phone number someone could kindly direct me towards so I can get this problem sorted. Many thanks. sarah

just to say, i also bought a car from AC bishopbriggs. i didnt like the extras they tried to push you to buy and go for their extended warranty and car service plan. once they have sold you the car, they dont want anything to do with you or the problems the car may have. wouldnt recommend that branch to anyone.