Hi,
I have had the displeasure of dealing with cash4phones,
i was provisionally offered £206 for my iPhone 4s 64GB which at the time was £50 above the majority of other phone companies.
I then sent my phone away and i was shocked to received any offer i believe was £72 at the time,
my phone had general wear and tear with a year old phone and was fully functionally with the the back casing slightly loose so i was expected a lower figure.
I then declined the offer and paid the return fee instantly.
This was then followed up with a email complaint about the ridiculous offer they made and
on the 24th October i received a response advising they had revised there offer and amended this to £150 & additional £8.95 refund of the return fee,
i accepted this offer and was informed on the 28th October i wound receive the full payment within 72 working hours and im still waiting for the payment.
I have contacted watchdog and have had no further response to a further 3 emails
i have sent on the same email chain and i am really considering going to small claims court about this matter.
Any help or suggestions would be greatly appreciated.
Regards
Martin