i tried to find a contact number for ofgem but on the website it only says contact citizen advice first, which i did and they told me to put in a formal complaint to AED and sent the exact same letter to Opus.I am planning to do so. then where the part that if the matter hasnt been resolve in 8 weeks then i need to contact ombudsman.

so i am goin to just leave it like that?

I did but i am just afraid that when BG block the transfer, opus will fine/sue me for the contract.

apprently it was the AED who signed me a contract with opus energy and opus energy said they are not able to cancell the contract. and ombudsman said i cant put a complaint in unless 8 weeks have been past!!!

who are the watchdog?

if i cancell the contract with opus, how would i get charge for the fee?

Hi, I ran into a problem recently. My dad took over the business 2 months ago which he renewed his contract with British Gas at a good price ( i think) but because he doesnt speak good English i was speaking on his behalf and dealt with most of the stuff. 5 days ago, Tuesday night. I received a phone call from "Someone" calimed they were calling on from British gas ( which i asked again because the first them they said it i didnt hear it properly) and they said that my dad's energy account wasnt complete when we signed the contract so they are looking for info to completely set up the account. Then they give me so many info such as the meter number, the business register number, price i was charging at etc which gave the impression they were actually British gas since i only passed that kind of info to british gas before and not to any brokers or companies. THEY KNEW I HAVE A CONTRACT When i told my dad "who" is calling and asking for "info", he said i can deal with it since i singed the contract on his behalf with british gas and i know most of the stuff. some details given to "her they asked for bank details which i hesitated and i asked for what reason, they said "just to make sure you hold a vaild bank account" which i translated back to my Dad and he thought its fine to give them it. Then i got transfer to another guy where he just talked about the terms and condition in a fast pace which i thought i am just comfiring the terms and conditions with British gas again (at that moment, i still belived i was talking to british gas) After all that, he ened with "do you have any questions" I replied "no" He went "ok, you have a good day sir" then hang up the phone. THEN, i recevied a letter from Opus energy yesterday ( Saturday) saying my dad is in contract with them now for 3 years. Which we thought we never spoke to Opus before and never heard of them which left us stare blankly at the contract thinking WHAT IS GOING ON??? then the moment clicked, it must be the phone call on tuesdat night. now we are left with 2 gas contracts and dont know what to do. Opus doesnt open for the weekend so we have to wait until monday. Can someone give me advice of what to do? I read the fourm and there were a couple of people were in the exact in position as me right now. I would like to know how can i cancelled my contract with Opus because they are charging a MUCH higher price than british gas. How many people were successful in cancelling their contract? and if i cant, what would happen? PANICKING!!