are they actually allowed to take money from my card when I have not authorised it?
I asked my bank to refun it
but they said they couldn't do anything about it as its a card payment,
when I rung cash genie all I got was nonsense about not keeping to the original agreement,
my problem was I was in and out of work and didn't have a solid income
but needed money to pay bills and not they've screwed me over by taking £400!!