Hi,
apologies if this is the wrong forum, but....
I got caught driving in a bus lane in Glasgow - hadn't even noticed it was one - and got sent a Fixed Penalty Notice of £60, reduced to £30 if I paid within 28 days.
I went online and paid it. Or at least thought I had. The transaction looked complete, there were nothing to suggest that it had failed. I have sufficient funds to pay.
You can guess the rest - I later received a letter saying that I hadn't paid, and that the fine had been increased to £90. I appealed, explaining that it was their system that had failed to take payment, and hadn't told me it had failed, and I said I would pay the £30 again. Much later, I received a letter saying that the appeal had failed, and I must pay within 7 days. I really don't want to pay, when I've done everything I was supposed to do! Any advice?
thanks....
Paul