yes thats why i'm paying by direct debit. up until last month I was paying £11 a months after receiving a letter from them I made an additional payment of £30 and from next month the direct debit i've increased to £40 a month, I explained this to them when on the phone to them but they wouldn't agree to it but still accept payment

I was thinking of sending them an email. I've blocked there number so it just goes through to voicemail. If I went through stepchange they'd probably recommend I made a lower payment but i want to clear the debt asap so i'm paying the maximum l I can afford. many Thanks naparky

Hi I'm having trouble with Arden debt management, I've dealt with CCCS (now step change) in the past over debts with HSBC and MBNA, CCCS put me on a budget plan 2 years ago and recommended I could only afford to pay each debt company £1 a month, Arden have since taken on the MBNA debt currently £1065 I've never not paid and gradually increased the monthly direct debit to them currently £40 a month, they are saying that's not enough and are refusing to acknowledge that's all I can afford! Up until now I've refused to tell them my monthly outgoings, but did inform MBNA when I was dealing with them, when I speak to Arden on the phone they just keep trying to get me to pay more a month, I'm now receiving threatening letters this morning a final demand one! What are my rights regarding REFUSING to tell them my outgoings and just keeping paying the £40 a month, I'm ignoring phone calls from them currently about 4 per day. Many thanks in advance naparky

I can't find how too lol x

Hi I'm having trouble with Arden Debt management, I've delt with cccs in the past over debts with hsbc and mbna, cccs put me on a budget plan 2 years ago and recommended I could only afford to pay each debt company £1 a month, Arden have since taken on the mbna debt currently £1065 I've never not paid and gradually increased the monthly direct debit to them currently £40 a month, they are saying that's not enough and are refusing to acknowledge that's all I can afford! Up until now i've refuced to tell them my monthly outgoings, but did inform mbna when I was dealing with them, when I speak to Arden on the phone they just keep trying to get me to pay more a month, I'm now receiving threatening letters this morning a final demand one! What are my rights regarding just keeping paying the £40 a month, I'm ignoring phone calls from them currently about 4 per day. Many thanks in advance naparky