funjenuk
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just heard back from them they still wont give me m money back this is wht they said Filters help you find emails faster. Unread mail, newsletters and much more. Learn moreToo many emails in your inbox? Move or delete them with Sweep. Learn more Outlook.com AdChoices Back to messages Next message Previous message Re: To see messages related to this one, group messages by conversation. Services Services (services@sgecustomers.com)Add to contacts 10:26 To: xxxxxxxx Picture of Services Services Good morning, The terms and conditions stated refer to the card issuer's liability in the event of a cancelled payment being taken. As was stated previously your payment for the premium service was authorised on the original loan application and was therefore was not taken in error. As stated previously if you will to dispute this decision request it raised to a level 3 complaint and the call recording will be reviewed. Kind Regards, John Customer Services Team SGE Group of Companies
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this is what they said to me Good afternoon, On all loan application phone calls the Premium Service is promoted and all customers are made aware of the charge for this. An automatic E-mail with the terms and conditions is then sent to all customers on completion of the application. This includes all information about the Premium Service including the charge, and the Terms and Conditions. As the above is true then we stand by the decline decision. If you are still unhappy with this decision then please reply informing us of this and we can escalate your query to a Level 3 complaint. Once we do this the Compliance Manager will contact you to arrange a satisfactory outcome. Should you wish for your loan application or any other service that you may have ordered to be cancelled you must do this separately. Kind Regards, John Customer Services Team NOTICE & DISCLAIMER: This email (including attachments) is confidential. If you have received this email in error please notify the sender immediately and delete this email from your system without copying or disseminating it or placing any reliance upon its contents. We cannot accept liability for any breaches of confidence arising through use of email. Any opinions expressed in this email (including attachments) are those of the author and do not necessarily reflect our opinions. We will not accept responsibility for any commitments made by our employees outside the scope of our business. We do not warrant the accuracy or completeness of such information. On Mon, Oct 14, 2013 at 9:33 AM, FunjenUK wrote: FunjenUK i did not agree to any services please refund my money as you had no right to take it i can also see you have had a lot of complaints you done the same to them and i to have named and shamed you on facebook
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this is what the said to me: Good afternoon, On all loan application phone calls the Premium Service is promoted and all customers are made aware of the charge for this. An automatic E-mail with the terms and conditions is then sent to all customers on completion of the application. This includes all information about the Premium Service including the charge, and the Terms and Conditions. As the above is true then we stand by the decline decision. If you are still unhappy with this decision then please reply informing us of this and we can escalate your query to a Level 3 complaint. Once we do this the Compliance Manager will contact you to arrange a satisfactory outcome. Should you wish for your loan application or any other service that you may have ordered to be cancelled you must do this separate NOTICE & DISCLAIMER: This email (including attachments) is confidential. If you have received this email in error please notify the sender immediately and delete this email from your system without copying or disseminating it or placing any reliance upon its contents. We cannot accept liability for any breaches of confidence arising through use of email. Any opinions expressed in this email (including attachments) are those of the author and do not necessarily reflect our opinions. We will not accept responsibility for any commitments made by our employees outside the scope of our business. We do not warrant the accuracy or completeness of such information i have sent that to watchdog to
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its a current account with a debit card no over draft
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o as i have a current savings account with no over drift but they are chargeing me and taking money when i dont have an over draft set up with natiowide
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i don't have an over draft but my bank keeps chargeing me for unpaid charges my bank is nationwide building socity can you help me.
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I don't have an over draft but my bank still charges me for it can you help me.