well i have sent them the below email, although they never seem to respond?
hello,
the loan i have with you has now become unmanageable and i have taken the decision to enter in to a repayment plan in order to pay this off.
imagine my horror when i tried to do this and realized that you would add an extra £200 to my debt in interest alone before i could make the first payment.
due to the fact that i need to make payment asap, i will offer you 2 options
1- i will pay £1 per month for the life of the debt.
2- i will pay the capital lump sum within 30 days. by my calculation this is £488. in this instance i will pay 0 interest on the debt.
i am more than happy for this to go to debt management/court as firstly i know my rights, and secondly as a court will confirm i cannot afford more than £1 a month.
CPA has already been removed from the cards on my account. due to this i will pay by standing order, could you provide me with your bank details?
to confirm there are only 2 options-
i will repay the capital within 30 days with NO INTEREST ADDED
i will pay £1 a month for the life of the debt.
please respond to this in a timely manner.
kind regards,