I am going through the same situation I am afraid this is there company model is to snare small businesses that have no legal dept and use contract law to bully them scaring them with large fine etc and generally wearing you down into submission they do not believe in giving good prices and service I think this company is trying to make a quick dollar all thgere staff are brainwashed I think the directors and upper management belong in prison and I had to much stress dealing with these people and have had to submit but have gone to the obusman