Hi Guys,
I to have had a very similar experience. I VERY foolishly used them without researching them and feel very silly doing it. They reduced by offer for a Blackberry 9790 from £87 to £66.80 which I have begrudgingly accepted.
I am however still waiting on payment. If it some use to folk I have found their contact number on a blog online.+44 845 460 1064