Hi, I have Print Screen the e-mails and edited out personal information (just my name as far as I could see) and attached them as a pdf. Hope this works...

Hi dx100uk I have had a reply from the seller after quoting them the law according to Distance Selling (thank you very much for this information) and they have just replied that they will not honour this legal requirement, although they are now saying that the tablet is over six months old so that is the reason they will not do anything (not when I reported it it wasn't!) and this still ignores their one year legal liability. I have asked them to confirm in writing that they are refusing to follow SOGA and DSR but if a company is focussed on breaking the law I don't see what else I can do (will see if Trading Standards are intested). I have not heard back from CAB yet (but it is only a day). Amazon just do not want to know that one of their sellers is commiting an illegal act. They just keep giving me the brush off.

Thanks for your feedback, sadly the tablet was under £100 so I am not covered. At least Amazon have agreed to remove my positive feedback for this company!

I bought a Storage Options tablet PC from George and Freddie selling through Amazon. They refuse point blank to deal with their liability under the Sale of Goods Act by claiming that they only offer a 30 day warranty and try to claim that the manufacturer is liable. Amazon is not interested because this was bought in February and the manufacturer says that the item is under guarantee but that the retailer is responsible for this. I reported this within the six month "seller has to prove fault deadline" but this is not much use when the retailer refuses to cooperate. How can companies be allowed to operate in the UK and blatantly flout SOGA? I have e-mailed CAB for advice and my credit card company to see if they can do a Chargeback. I have also tried Amazon (again) to see if they cannot do something similar as the company is still trading. Strangely (?) this is the first (and now last) time I have bought from Storage Options and George and Freddie.

Lucky you. I bought a tablet computer from George and Freddie via Amazon and after four months the backlight failed. They refused to deal with me and told me it was the manufacturers fault. The manuacturer said that the SOG Act meant that George and Freddie were liable and also that they would not help other than to confirm that the item had a hardware fault. When informed of their duty under English law George and Freddie continued to refuse to accept the faulty tablet back or repair/ refund me. Amazon were also less than helpful other than confirming that George and Freddie were liable. Both George and Freddie and Storage Solutions confirm that the one year guarantee is valid and in date. I have e-mailed CAB today but do not hold out much hope as it is now six months since I bought the tablet. I am only hoping that my shaming George and Freddie will warn other potential buyers. Amazon rather sickly refuse to remove my positive feedback on their site for this company. Finally, what good is it to have a consumer protection law if UK based companies can choose to ignore it? Also, no contact address is given on George and Freddies Amazon webpage (is this allowed?) I hunted them down on the internet to Stoke-on-Trent just in case there are any other George and Freddie companies that do abide by English law.