Thank you for all your help. Just wanted to give you an update on the situation. As I was about to lodge an appeal I received a letter from the Job Centre that the decision of doubt had to be looked at again and it said that "we have now decided that this doubt no longer applies." I don't know why they decided to change their mind and I don't know why they looked at it again. I'm just relieved. I guess honesty really is the best policy! Once again; I would like to thank you for all your advice.

Hi, thank you for the reply. I have already given them a detailed account of what happened.

Hi, this is my first time on this site but I really need some help. So basically I've been claiming JSA since graduating university and during this time I had a paid internship at a company which lasted until April. I was offered a sales job and took it on the basis that I really wanted to get some additional skills done. I had to come off JSA because it was over 15 hours. This started as a trial period but both the employer and myself decided that I was unskilled and wasn't up for the job. The job lasted for about a week; and I was paid for that week. I went back on JSA and started to look for more jobs. A month later I got a letter that my claim was "in doubt" because I had "left my job voluntary" even though I had explained to the Job Centre that it was a mutual decision. I have now been sanctioned for 3 years because of this. I did tell the Job Centre that I had been looking for voluntary work after I had left my job. I will really appreciate all the help I can get.