Trading standards have been in touch and will start gathering the details this week. Also the local manager has been furiously trying to contact me over the weekend but due to my work i have not been able to speak to him as yet. Will update as this week proceeds.

Thank you and sorry for hijacking another thread during my frustration to get this out into the public domain. I have presented the car registration to kwik fit customer services. Unbeknown to me, as my father in law had the two rear tyres changed for us, he took them to kwik fit and had two budget arrowspeed tyres fitted and they should have been a free repair at any kwik fit garage. this should have and probably was picked up on their computer records of the vehicle. Again i wait for contact from the area manager as to the next stage of the complaint.

i just had kwik fit wreck a perfectly good tyre. my wife took her car in or a puncture repair after i had inspected the tyre and found a nail about 2 inches in from the outer wall. my wife came back and told me she had to have a new tyre as the other one was beyond repair. The invoice had also charged her twice for balancing???? unfortunately she didnt have the money so her sister paid for the invoice. I called the garage and told them i was collecting the old tyre as they had taken advantage of my wife and that the tyre would be submitted for a second opinion from another garage and possibly trading standards. when i picked up the tyre miraculously there was a screw embedded in the tyre towards the inner wall about 1 inch from the edge and the screw was sticking out by 5mm and not sunk into the rubber tread like the original puncture. The tyre had at least 20k miles left on it as confirmed by the supervisor. I have told them that THEY did this as i had thoroughly inspected the tyre before sending her in to their shop. I have the tyre and will no proceed with a full complaint and present the evidence to trading standards. A simple repair has now cost us approx £90 for a new tyre and i accuse kwik fit of doctoring a perfectly good tyre before i could get my hands on it to prove it could legally be repaired.