I bought 2 yrs subscription of avast on 6/11/2014 online and I made a typing error on my email address so I never receive the activation key to install avast on my computer.I have tried to contact avast several times by phone and by email without any success. I spoke to an avast technician on the 9/1/15 and he took control of my computer and stated that he will fix it but did nothing .Instead he said the computer was slow and he could fix for £80 and I said no ,there was nothing wrong with my computer . He sent an email to avast sale dept requesting the to send me the activation key to my proper email address.When he came off my computer,my computer crashed.I have not heard from avast since and I have paid £44.99.i paid by Halifax debit card and Halifax told me it is my fault and it is between me and avast ,they can not do anything.

I had same problem with CASH4PHONES, I sent a brand new blackberry phone with screen protector etc..was quoted £65. Once cash4 phones received the phone,they say, there was moderate wear and tear and only offered £52.98.I accepted the £52.98 because I did not want them to return the blackberry in a damaged state.I did not trust them.It took aver a month to get the cheque.I was so anxious and stressed ,I could not get in touch with CASH4 PHONES by telephone or email for a long time.I eventually mentioned about talking to trading standard and sent them a recorded delivery letter requested payment,stating that they have breached their contract.I should not have been greedy and there was better and more reliable company offering £52..00 in the first place.I strongly advise people to be very careful before choosing CASH4PHONES.