Thanks for the advice ;
..matters have now moved on, but I wouldn't say progressed ;
re. P to P ; they have sent me an e-mail reply ignoring all my requests, and once again demanding my bank account details, stating that '...we do not participate in standing orders'
what's my next step ? do I persevere in requesting their bank details, or should I try to take the matter further - I do want to start making re-payments on my account.
With regard to Wonga, they have also ignored all my communications. They have sent me another letter demanding that I phone them to sort things out, stating that they will keep adding on daily interest until I do so.
Also, in my initial letter/e-mail to Wonga, I gave clear instructions not to contact me by telephone, but only by e-mail or paper post. Well, they've definitely discovered my phone numbers now ; this week, I'm being bombarded by up to 5 phone calls a day from them - are they allowed to do this ?
what's my next step with Wonga ?
I have already set up a standing order with them, and made my first monthly re-payment of 30.00 on 02/09/13 ; they seem to be ignoring this fact, and will not stop adding charges on to the account ;
..now that I know that they have my phone number, should I just phone them and try to clarify matters, or should I persevere with my regular payments, in the hope that they will eventually accept them, and stop charging more interest ;
I'm tending towards the former option, as the interest charges are killing me ;
Once again, I would be grateful for any advice...
(the number Wonga have given me is 0207 138 8331 - will I have to pay for the call ?)